1. Shipping Costs (with “Österreichische Post AG/Austrian Post”)
We have divided the shipping costs in to three zones (each up to a weight of 2 kg):
Austria: EUR 5,-
Europe: EUR 16,-
Rest of the World: EUR 27,-
Incurred shipping costs are not included in the purchase price. They are integrated via an appropriately designated button on our website, and during the ordering process will be shown separately. There are three different zones to choose from: Austria, Europe, International.
For a delivery in a non-EEA country, the customer has to bear all import and export charges, including any taxes and fees. We would like to politely point out, that depending on the destination country, additional fees such as customs, tax or other costs could incur. These are the responsibility of the purchaser.
2. Delivery Time
Every pullover is handmade at our headquarters in Vienna. Therefore, please note that after our order acceptance, it may take 2 to 4 weeks to complete the delivery, depending on country of destination. (observe customs regulations!)
Once we have finished knitting and sewing the pullover and the item has been sent, you will immediately receive an email confirming shipping.
The delivery of goods within Austria and Europe should be completed within two weeks after order confirmation. Please note that on sundays and public holidays no notification is made.
3. Payment Options
Payment by Paypal & credit cards: PAYPAL | Visa | Mastercard | American Express
For further information see our contact details on Imprint